Gujju Play

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Terms & Conditions


TERMS AND CONDITIONS OF USE

Date of last update: 25 March 2025

These are the Company Terms and Conditions of Use (‘Terms’) which form a legal and binding agreement amongst GSM TECH HUB PVT LTD (referred to as the ‘Company’, ‘GujjuPlay’, ‘Us’, ‘We’ or ‘Our’) and any person (‘You’/ ‘Your’/ ‘User’) accessing:

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE PLAYING ANY MOBILE GAMES OR/AND USING THE GUJJUPLAY PLATFORM.

If You do not agree with any part of these Terms of Use or/and Privacy Policy, kindly refrain from playing any Mobile Games or otherwise using Our services on the Platform. 

    1. Our website – www.gujjuplay.com (‘Website’) and the GujjuPlay mobile application (‘App’) including any sub-domains of the Website, or related top-level domains including www.gujjuplay.com, mobile sites, apps, APIs, widgets (hereinafter collectively referred as ‘the Platform’), and/or;
    2. any data, information, text, graphics, video, sound, pictures, and any other materials appearing, sent, uploaded, communicated, transmitted, or otherwise made available via the Platform (jointly referred to as the ‘Content’) for participating in various contests and games hosted on the Platform (‘ Services‘ / ‘Games’).

Such User (as described above) shall be bound by these Terms, Privacy Policy and all other rules, regulations, and terms of use (including Privacy Policy) referred to herein or provided by Company in relation to any Company Services

This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under as applicable and various other statutes. This electronic record is generated by a computer system and does not require any physical or digital signatures.

You acknowledge and agree that by using, or otherwise accessing the Company Platform and Company Services, you agree to be bound by these Terms and our Privacy Policy. You acknowledge that we provide use and access to our Platform and Services to you, subject to these Terms. You agree and acknowledge that you have completely read and understood these Terms and the Privacy Policy, incorporated herein by reference, as amended from time to time. You agree, covenant, and undertake to be bound by the specific rules and regulations of each of the Games as applicable.

We reserve the right to amend, modify, update, terminate, supplement or otherwise amend all or any of the Terms, Privacy Policy, rules, or regulations on the Platform at any time by publishing new Terms. Company may, at its sole discretion, also notify the User of any change or modification in these Terms, Privacy Policy, rules, regulations, and terms of use referred to herein or provided by Company, by way of sending an email to the User’s registered email address or posting notifications in the User accounts. The User may then exercise the options provided in such an email or notification to indicate non-acceptance of the modified Terms, rules, regulations, and terms of use referred to herein or provided by Company. If such options to indicate non-acceptance are not exercised by the User within the time frame prescribed in the email or notification, the User will be deemed to have accepted the modified Terms, rules, regulations, and terms of use referred to herein or provided by Company.

If the User does not accept the modified Terms, rules, regulations, and terms of use referred to herein or provided by Company, we reserve the right to deny access to the Platform and Services to the User. If the User does not accept the modified Privacy Policy, we reserve the right to deny access to the Platform and Services to the User to the extent such modified terms of the Privacy Policy are required to provide access to the Platform and Services.

Participation in any Games or contest on the Company Platform or viewing of certain Content may be subject to further terms and conditions as may be notified by us from time to time on the Website or otherwise. You should ensure that you have read, understood and agree to abide by the rules and regulations of the Games, contest, tournament available through the Company Platform.

Company may, at its sole and absolute discretion:

Move or remove any Content that is available or posted by a User on the Platform.

Establish general practices and limits concerning the use of the Platform and modify these practices, limits and thresholds at its discretion, from time to time, and such changes shall be notified and/or included within updated Terms as deemed fit by Company.

Assign its rights and liabilities to all User accounts hereunder to any entity (post such assignment, intimation of such assignment shall be sent to all Users to their registered email addresses).

Your use of information on our Platform including results, fixture lists, statistics, data, and news posted on our Platform is at your own risk. Other than as expressly set out in these Terms and to the extent permitted by law, we make no warranty as to the accuracy or reliability of the information contained on our Platform or in our publications (including, but not limited to, any Content or information generated on our Platform by or on behalf of us, and any third-party content on our Platform). We and our related entities, directors, officers, and agents disclaim all liability and responsibility for any loss or damage (whether direct or indirect) that may be suffered by any recipient through relying on anything contained in, or omitted from our Platform or publications.

You hereby unconditionally and irrevocably, expressly agree to the transfer of your personal data and information (including sensitive data) to Us and to such third parties who we contract with to provide you with the Services.

 

We have tried Our best to keep these Terms of Use as simple and short as possible. Nevertheless, We realise that despite all Our efforts, this is a rather long document. For Your convenience, We have summarised some of the key clauses and linked them to the relevant section. Bear in mind that the summary highlights just the key aspect of the relevant section and not the entire section itself. So please refer to the section itself to get the full picture.

Introduction

1. Gsm Tech Hub Private Limited is an Indian company incorporated under the Companies Act, 2013, which operates the GujjuPlay Platform. The GujjuPlay Platform is a mobile gaming portal in India which offers various skill and learning based digital games developed internally or by Third-Party Game Developers and other promotional and interactive features (collectively “Services”) through its web portal https://www.gujjuplay.com /, partner websites, mobile applications and other portals (collectively, the “Platform”).

2. Capitalized terms used herein but not defined shall have the meanings ascribed to them under section (Definitions and Interpretation) of this Agreement.

3. This Agreement shall apply to all Persons who visit the Platform, or create a player Account including any contributors of content over the Platform, and/or any third party interacting with GujjuPlay, directly or indirectly in official capacity or having/intending to have business or commercial relationships with GujjuPlay, whatsoever (the “Users”, “You” or “Your”) as applicable.

4. By registering on, browsing, downloading, using or accessing any part of the Platform or utilizing the Services, the Users agree to be bound by this Agreement.

5. If at any time the User does not accept or agree to any terms of this Agreement, on a continuing basis in relation to any of the Services offered on the Platform, they should not access the Platform.

6. GujjuPlay reserves the right to periodically review, update, change or replace any part of these Terms of Use or other terms of the Agreement as it may consider appropriate at its sole and absolute discretion

7. Any changes to these Terms of Use will be posted on this page wherever appropriate. The Users must visit this page periodically for updates on the Terms of Use applicable to their use of the Platform.

8. Any Users’ continued usage of the Platform after any such update, change, replacement or modification in the Agreement constitutes their valid consent to such changes.

Definitions 

1. “Agreement” shall mean these Terms of Use, the Privacy Policy and any other rules or policies available on the Platform including all other additional or modified terms and conditions and policies in relation to the Platform or any current or future services that may be offered by GujjuPlay. This Agreement is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediary Guidelines) Rules, 2011. This Agreement is an electronic record generated by a computer system and does not require any physical or digital signatures.

2. “Applicable Law” means all laws, statutes, common law, regulations, ordinances, codes, rules, guidelines, orders, permits, tariffs and approvals, including those relating to health and safety, of any governmental authority or self-regulatory guideline that may apply to the Users or is related to the subject matter of this Agreement as applicable in the territory of India.

3. “Contest” is a skill based competition offered by GujjuPlay on the Platform in which Users compete either in a tournament or 1v1 battle by playing the Mobile Games on the Platform. Contests can be either ‘paid’ or ‘free to play’. Paid Contests require the Users to pay a Designated Amount for participation, whereas free to play Contests are open to all Users without requirement of any monetary payment.

4. “Balance” is the credit (either in the form of cash or GujjuPlay Tokens) available in an Account and includes amount added by a User through Deposits or/and earned through Winnings by participating in Contests on the Platform. 

5. “Deposit” is the amount added by the User to his/her Account through his/her preferred payment mode (e-wallet, debit/credit cards, UPI/BHIM, net banking). The Deposit conversion ratio is INR. 1/- (Rupees One Only) = INR 1 (one).

6. “Designated Amount” refers to the amount which Users pay either in the form of cash Balance available in their Account to participate in a Contest on the Platform as their respective contribution to the Prize Money Pool.

7. “Mobile Games” refers to the digital games of skill including fantasy games available on the Platform developed by GujjuPlay or Third-Party Game Developers.

8. “Person” shall mean any natural person, limited or unlimited liability company, corporation, partnership (whether limited or unlimited), proprietorship, Hindu undivided family, trust, union, association, government or any agency or political subdivision thereof or any other entity that may be treated as a person under the Applicable Law.

9. “Platform Fee” is the amount charged by GujjuPlay from its users for making available its e-platform where various games of skill & other content are available and providing the service to the Users to participate in those games of skill or consume the content as offered.

10. “Prize Money Pool” is the actual or projected amount that is to be distributed amongst the winner(s) of the Contest and is declared at the start of the Contest.

11. “Sponsored Content” means content distinct from other regular editorial content provided by GujjuPlay, and displayed on the Platform in the form of audio, video, text and/or image media which supports a third party’s brand message, promotional offers, discounts and/or views that are readily identifiable to belong to a third-party upfront through distinct and distinguishable font, colour, display schemes and/or usage of disclaiming words (such as “Ad”, “Powered by”, “Sponsored by”, “With”, “Advertorial” and such other phrase of similar meaning).

12. “Sponsored Content Partner” means a User engaged with Us for the display of Sponsored Content on the Platform.

13. “Third Party Game Developer” refers to any Person (natural or juristic) whose Mobile Game is available on the Platform.

14. “GujjuPlay Token” is an award in the form of GujjuPlay tokens that may be given to any User at GujjuPlay’s sole discretion for participating on the Platform.

15. “Winnings” are awards (either in the form of cash, GujjuPlay Tokens or promotional gifts) given to one or more User(s) as per pre-declared format as a distribution of the Prize Money Pool for winning and/or ranking as a top-performer in a particular Contest on the Platform.

16. “XP” or “Experience Points” are promotional points that GujjuPlay may offer to a user in order to be eligible for various discounts or benefits offered by GujjuPlay.

Interpretation

1. Any reference to the singular includes a reference to the plural and vice versa, and any reference to one gender includes a reference to other gender(s), unless explicitly provided for.

2. Headings and captions are used for convenience only and not for interpretation of the Agreement.

3. Any reference to a natural Person shall, include his/her heirs, executors and permitted assignees and any reference to a juristic Person shall, include its affiliates, successors and permitted assignees, unless repugnant to the context.

Eligibility 

You must be over 18 years of age and a resident of India to access and/or use our Platform and create an Account with us. By agreeing to these Terms, you represent and warrant to us that: (a) you are at least 18 years old; (b) you have not previously been suspended or blocked from using the Platform; and (c) your registration and your use of the Platform is in compliance with any and all applicable laws and regulations. You must not be a resident of any Restricted Territories (as hereinafter defined) to participate in any Games on the Platform. We reserve the right to request proof of identity at any stage to verify that minors are not using the Platform and we may exclude a person from accessing or using the Platform if proof of identity is not provided or if Company suspects that a person is under the age of 18 years. Parents and guardians should monitor their children’s / ward’s online activities and consider using parental control tools available from online services that help provide a child an amicable online environment. These tools can also prevent children from disclosing any personal information without parental permission. Employees and directors of the Company are not eligible to participate in any Games on the Platform.

You agree to provide true, accurate, current, and complete information at the time of registration and at all other times(as required by Company). You agree to update and keep updated all information provided for the purposes of registration. You undertake and agree that all information provided by you from time to time is true, accurate, current, and complete to your personal knowledge.

 

Nature and use of the Platform

1. GujjuPlay provides the Platform to You on which You can play Mobile Games either offered by GujjuPlay or independent Third Party Game Developers. The Platform is designed to provide You an in-app browsing experience through an embedded browser. These Mobile Games run online over the Platform and do not have to be separately downloaded or installed.

2. Registration  You may register by approving and agreeing to this Agreement and providing Your registered mobile phone number on the Platform. You will be verified by GujjuPlay using a one-time password (“OTP”) system. Upon successfully verifying the OTP, a deposit cash and winnings cash account will be created for You (“Account”).

3. By registering for an Account, You represent, warrant and agree that:

a) You fulfil the eligibility criteria as detailed in section 2 (Eligibility); 

b) You are using Your actual identity and the mobile phone number you have provided is registered in Your own name;

c) You will provide only true, accurate, current, and complete information about Yourself, including optional information such as Your profile photograph, cover photograph, user-id, biograph, audio status etc., on the Platform (“User Details”); 

d) You will maintain and promptly update the User Details and other information that You provide on the Platform to keep it true, accurate, current, and complete.

4. The Users acknowledge that their User Details will be accessible to other Users on the Platform and shall be available for GujjuPlay to create promotional and interactive content over the Platform.

5. Your Account is for Your personal use only. You shall not impersonate someone else. By creating an Account after providing a mobile phone number and verifying it using an OTP, You represent, warrant, and agree that You are authorized to use the Platform and will abide by the Agreement. 

6. Where Company conducts any customer identity checks, this neither implies that Company is statutorily required to conduct such checks nor liable for any inaccuracy in customer verification that cannot be directly attributable to Company’s gross negligence. You are responsible for completing your ‘know your customer’ checks with your respective banks, financial institutions, card associations and other payment system providers as defined under the Payment and Settlement Systems Act, 2007 (Payment System Providers), with whom Company has entered into an arrangement to facilitate payment transactions (i.e. to send or receive funds via the Platform) using the services of such Payment System Providers. Company conducts such checks as a measure to reduce financial crime in its multiple forms, such as online fraud, money laundering, or the financing of terrorism.

GujjuPlay is a Skill Based Quiz games played on the Platform do not qualify as Gambling and Lottery

  1. Only games of skill shall be hosted on the Platform.
  2. Users acknowledge that the Games hosted on the Platform are games of skill under Indian law, and that we do not support, endorse, or offer to Users any game of chance. While games of skill do not have a comprehensive definition, they are considered to be those games where the impact of a player’s effort and skill on the outcome of a game is higher than the impact of luck on the outcome of a game.
  3. Games hosted on the Platform are games of skill, as the outcome / success in the game is directly dependent on the Users’ effort, performance and skill. The Supreme Court of India has recognized that the right to play games of skill is a constitutionally protected right.

 

Prevention of Collusion and Fraud

  1. We are committed to promoting fair play on our Platform.
  2. Our compliance team will track game play of all Users and strict action will be taken against any User(s) caught colluding. By agreeing to these Terms, you agree not to indulge in any unfair game practice that may provide undue advantage to you or any other User..
  3. In the event any User is found undertaking such activity on the Platform, Company shall be entitled, at its sole and absolute discretion, to suspend or terminate such User’s account. Company reserves the right to permanently block the account of the User involved in such activity. Any amounts deposited by such User on the Platform shall stand forfeited. Company reserves the right to impose monetary penalties on Users found to be undertaking in such practices on the Platform.
  4. We reserve the right to withhold any necessary action, as it deems fit, against Users found indulging in unfair means. The action could include, inter alia, monetary penalties, temporary account suspension, redemption blocking and/or permanent account deactivation. Any User involved in violation of these Terms is liable for prosecution.
  5. Depositing and withdrawing without playing any or a reasonable amount of Game(s) is a violation of our fair play deposit and withdrawal policy. Consecutive deposits and withdrawals are considered as money laundering actions, which is not permitted on the Platform. Any User found committing such an action is in violation of our fair play deposit and withdrawal policy and further to investigation is subject to a penalty fee.
  6. Any User deemed to be a fraud User for any reason, for example, found depositing or withdrawing from/to a fraudulent account, is subject to legal action from the Company’s management including but not limited to the confiscation of the User’s Account Balance and locking of the User’s Account.
  7. Users caught dumping coins between accounts will be levied a minimum penalty of 40% of the coins dumped. Company reserves the right to permanently block the account and forfeit the coins (including pending withdrawals) available in it if the User is found to be involved in any kind of malicious activity / unfair game play. If you suspect any User colluding in any game or involved in unfair practices, you can contact us via email us at care@gujjuplay.com
  8. By using the Platform, including any sub-domains of the Platform, or related top-level domains including mobile sites, apps, APIs and widgets and/or registering yourself with us, you authorize us or our representatives to contact you via email or phone call or SMS including third party messaging apps to offer you our services including but not limited to impart product knowledge, offer/explain any promotional offers running on the Platform and offers offered by third parties, for which reasons, personally identifiable information may be collected. Irrespective of the fact that you have registered yourself under DND or DNC or NCPR service, you still authorize us or our representatives to contact you by any means aforementioned for the above-mentioned purposes or any other related purpose till the time you are registered with us or even after cessation of registration.

Privacy

By using the Platform and providing any of your personal information to the Platform, You affirmatively consent and agree to comply with our Privacy Policy (link given above), guidelines and statements as may be applicable from time to time, which are incorporated into and forms an integral part of these Terms. If you do not agree to the terms of the Privacy Policy in its entirety or have objections to the use of your information, you may not access or otherwise use the Platform or its Services.

Disconnection and Technical Issues

  1. You understand and acknowledge that once a game has commenced, not being able to play due to slow internet connections, faulty hardware, technical failure due to customer’s hardware, internet connection failure, low computer configuration or for any other reason not attributable to us does not require us to issue a refund of the participation amount you may have paid for participation.
  2. In case of any technical failures, server crashes, breakdowns, software defects, disruption or malfunction of service at our end, as a policy, we will cancel the Game(s) and refund the participation amounts after proper verification and no service fee will be charged for such Games and you accept that we are not responsible to you in all such cases. For any game, we have the right to cancel and refund the participation amount. In no case, other than a server crash, are we accountable for any of the User’s disconnections from the server. We are also not liable for any prospective Winnings from any incomplete game.
  3. We do not hold any liability to any disconnection, lag, freeze or interference in network on the User’s computer or any other external networks

Restricted Territory

  1. Company may, in accordance with the laws prevailing bar individuals residing in the Indian states of Andhra Pradesh, Assam, Nagaland, Telangana, Sikkim and outside India, are not allowed to participate in the paid versions of the Game(s) as the laws of these states bar persons from participating in games of skill where Users are required to pay to enter. Access to the Platform will therefore be restricted from being accessed by the Users from such states.
  2. In accordance with applicable laws, User(s) residing in the state of Tamil Nadu shall not play any real money Games between 12:00 A.M. and 5:00 A.M, except for completing any games the User may have started prior to 12:00 A.M.
  3. Free to play versions of our Game(s) can be accessed in the territories mentioned under sub-para 39 and 40 above.
  4. Company does not allow the Users residing in the aforesaid Indian states or outside the territory of India to play with real money or deposit amounts to play Games on the Platform. We verify User(s) location by utilizing certain technologies for monitoring of activities including logging of IP address and your geographical location and User(s) hereby consents for collection of aforementioned information. The Company reserves the right to delete/remove such Account(s) without any notice and in its sole and absolute discretion.
  5. Users agree and acknowledge that if a person residing in such Indian state becomes a User by giving false information, the liability shall be solely on the User and Company reserves the right to delete/remove such Account without any notice and such User shall not have any right to redeem or demand the Account balance of such Account.
  6. You agree and accept that the Company shall not be liable or responsible for the breach of applicable state laws by any User. There may be applicable penalties imposed on such Users by the respective State Governments or the Central Government of India as the case may be.
  7. Users from all Indian states have to always ensure that they are complying with the applicable state laws, and we will attempt to post any changes that we seem appropriate to better educate the Users. You agree and acknowledge that our decision in this regard will be final and binding, and no consideration whatsoever will be extended to the User.

User Conduct

  1. It is your sole responsibility to play GujjuPlay Games for entertainment, to the extent that you comfortably can. We also offer the option of playing free games to Users. We are committed to the safety & well-being of our players, and strongly advise you to keep track of the time and money you are investing in the skill games. Please consider GujjuPlay games only as a form of entertainment
  2. In accessing or using our Platform you agree that you will not:
    1. use any automated device, software, process or means to access, retrieve, scrape, or index our Platform or any Content thereon without our express prior written consent;
    2. use any device, software, process or means to interfere or attempt to interfere with the proper working of our Platform;
    3. undertake any action that will impose a burden or make excessive traffic demands on our infrastructure that we deem, in our sole discretion, to be unreasonable or disproportionate site usage;
    4. use or index any Content or data on our Platform for purposes of competing with us in any manner that we have not specifically authorised; transmit spam, chain letters, games, junk email, surveys, or other mass messaging, whether commercial in nature or not;
    5. use our Platform or any Content there from in any manner which is, in our sole discretion, not reasonable and / or not for the purpose it is made available;
    6. violate the rights of any person, including copyright, trade secret, privacy right, or any other intellectual property or proprietary right;
    7. pose as any person or entity or attempt to solicit money, passwords or personal information from any person;
    8. act in violation of any Terms of using our Platform;
    9. reproduce, republish, retransmit, modify, adapt, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit our Platform or any Content thereon, except as expressly authorised by us; or
    10. transmit or attempt to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature.
  3. If you choose to submit any content by way of question on the Platform, you hereby warrant that no Contribution (defined hereinafter) shall:
    1. be considered to be, unlawful, threatening, abusive, bigoted, hateful, libelous, tortious, blasphemous, false or misleading, discriminatory, defamatory, obscene, vulgar, offensive, excessively violent, invasive of another’ privacy, publicity, contract or other rights, pornographic or inclusive of nudity, pedophilic, profane, sexually explicit, indecent, racially, ethnically objectionable, disparaging, relating or encouraging money laundering, or otherwise unlawful in any manner whatsoever;
    2. constitute, advocate or encourage conduct that would constitute or give rise to a criminal offense, civil liability or other violation of any local, state, national or international law;
    3. constitute or contains false or misleading indications of origin or statements of fact;
    4. belongs to another person and to which you do not have any right to, or infringe the intellectual property rights (whether registered or unregistered) of Company or any third party;
    5. contain any information, software or other material of a commercial nature or is patently false or untrue;
    6. contain advertising, promotions or commercial solicitations of any kind;
    7. harass or harm another person;
    8. exploit or endanger a minor;
    9. impersonate or attempt to impersonate any person or entity or mislead or attempt to mislead another person regarding your identity;
    10. threaten the unity, integrity, defence, security or sovereignty of the territory, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
  4. As it concerns the content uploaded by you, without prejudice to your obligation to otherwise comply with applicable laws during the course of using the Platform, you agree to hereby comply with any and all applicable laws, as well as any other rules and restrictions that may be set forth herein or on the Platform. Company may not be held responsible for any content posted, or contributed by Users on the Platform.
  5. The Users admit that they may be exposed to Content posted by other Users which they may find offensive, obnoxious, or indecent and that we may not be able to prevent such Content from being posted. Such Content should be brought to our notice. We shall act upon the information as it deems acceptable. The decision taken by the management of the Company in this regard shall be final and binding on the User and you specifically agree that we shall not incur any liability under any circumstance whatsoever regarding the same.
  6. We reserve the right to prevent unauthorised access to or use of our Platform, including, but not limited to, instituting technological barriers, or reporting your conduct to any person or entity.
  7. In the event, we have reasonable grounds to believe that your activities include any of the acts specified above, we may initiate appropriate legal action against you as well as notify the relevant regulatory or law enforcement authorities where appropriate in addition to any other available remedies under law or equity, apart from restricting or suspending or terminating your use of the Platform.
  8. You shall not purchase, sell, assign, trade, rent, loan, lease, license, grant a security interest in, or transfer your User Account, any content, currency, points, standings, rankings, ratings, or any other attributes appearing in, originating from or associated with the Platform.
  9. Users agree to abide by these Terms and all other rules, regulations, and terms of use of the Platform. In the event User does not abide by these Terms and all other rules, regulations, and terms of use, Company may, at its sole and absolute discretion, take necessary remedial action, including but not limited to:
    1. restricting, suspending, or terminating any User’s access to all or any part of Services;
    2. deactivating or deleting a User’s Account and all related information and files on the Account. Any amount remaining unused in the User’s game Account or winnings account on the date of deactivation or deletion shall be transferred to the User’s bank account on record with Company net off GST paid on amount deposited by the User w.e.f 01.10.2023 and subject to a processing fee (if any) applicable on such transfers in relation to gaming, as set out herein; or
    3. refraining from awarding any prize(s) or withholding access to such infringing User.
  10. Users agree to ensure that they can receive all communication from Company by marking e-mails or sending SMSs from Company as part of their safe senders list. Company shall not be held liable if any e-mail/SMS remains unread by a User as a result of such e-mail getting delivered to the User’s junk or spam folder.
  11. If a User chooses a username that, in Company’s considered opinion is obscene, indecent, abusive or that might subject Company to public disparagement or scorn, Company reserves the right, without prior notice to the User, to change the User’s username and inform the User, or delete such username and posts from Platform, deny such User access to Platform, or any combination of these options.
  12. Unauthorized access to Platform is a breach of these Terms, and a violation of the law. Users agree not to access the Platform by any means other than through the interface that is provided by Company for use in accessing Platform. Users agree not to use any automated means, including, without limitation, agents, robots, scripts, or spiders, to access, monitor, or copy any part of our sites, except those automated means that we have approved in advance and in writing.
  13. The use of the Platform is subject to existing laws and legal processes. Nothing contained in these Terms shall limit Company’s right to comply with governmental, court, and law-enforcement requests or requirements relating to User’s use of the Platform.
  14. Company may not be held responsible for any content contributed by Users on the Platform.

Deposits

a) In order to participate in certain Contests, the Users may be required to pay a Designated Amount in the form of cash. Users may add cash to their Account by using any of the payment modes available on the Platform. As Per Rule 31B of GST Rules read with CGST/IGST Amendment act 2023, GST of 28% would be applicable on the amount deposited by the User with GujjuPlay and the applicable tax invoice copies for the same would be made available within the GujjuPlay platform.

b) The Deposits may be used by the User to participate in Contests in the manner provided under section 4 (Participation in Contests).

1. Each User is solely responsible for all activities that occur under their Account, including the use of any of the Services on the Platform. The User’s warrant that all Deposits made by them onto the Platform shall be carried out from payment modes (bank account / UPI/ wallets/ cards) that are registered to the User and shall not make any payments from accounts belonging to any other individual or third party (irrespective of whether such payments are authorised or consented to by such third party). Initiation of payment transactions carried from third party payment modes shall amount to a violation of these Terms of Use and shall be voidable at GujjuPlay’s option.

2. GujjuPlay grants such Users a non-transferrable, limited, non-exclusive and revocable privilege to register an Account on and use the Platform.

3. If GujjuPlay identifies that the same User Details are being used under multiple accounts, then GujjuPlay at its sole discretion will terminate/deactivate the Account without the Users’ consent and any Deposit in the Account will not be refunded.

4. GujjuPlay, at its sole and absolute discretion and without any notice to the Users, reserves the right to restrict, suspend or terminate any Account or access to the Platform temporarily or permanently to any User.

5. GujjuPlay may, at its sole and absolute discretion restrict, change, suspend, or terminate any User’s access to all or any part of the Platform, including but not limited to:

a) reject, move, or remove any material that may be submitted by the User;

b) move or remove any content that is available on the Platform;

c) deactivate or delete an Account and all related information and files on their Account;

d) establish general practices and limits concerning use of the Platform and the services; and

e) assign its rights and liabilities with respect to all Accounts hereunder, to any entity.

6. Notwithstanding anything to the contrary herein, the Users acknowledge and agree that they shall have no ownership or other interest in their Account, and further acknowledge and agree that all rights in and to their Account are and shall forever be owned by and inure to the benefit of GujjuPlay.

7. The Users also accepts to receive news, updates, offers/campaign related SMS, to the mobile phone number provided by the User, except when prohibited under Applicable Laws.

Security

  1. Access to your Account and to add, delete or modify any Content on your Account is password / OTP protected.
  2. We are not liable for any loss, damages or expenses of any kind incurred or suffered by you arising from or in connection with any failure, delay or interruption, interception, interference, in transmitting passwords/OTPs due to any failure of the mobile service network or any other circumstance beyond our reasonable control.
  3. You agree that you will not disclose your password / OTP to anyone or allow any other person to access or use your Account. We are not responsible if your Account is accessed or opened by other persons using your password. You shall be held solely responsible and liable for all of your activities on the Platform made from your Account.
  4. You understand that it is your obligation to protect the information you have provided on the Platform including, but not limited to usernames, passwords, email addresses, contact details, bank account information etc. You explicitly understand and agree that we will not incur any liability for information provided by you to anyone which may result in your Account on the Platform being exposed or misused by any other person or any other harm or loss being suffered by you.
  5. Provided that Company or its employees have not engaged in fraud or gross negligence, Company shall not be liable to a User for any authorised transaction which has been executed through the Platform as a result of:
    1. fraud committed by any User using User’s access credentials before the User has notified Company in writing of the loss or theft or such access credentials , as a result of which Company has been unable to take any action to disable the access credentials;
    2. fraud committed by third parties against Users which may not be preventable by, or occur despite the security systems of the Platform;
    3. a voluntary action or transaction initiated suo motu by any User at the behest of another User, which is not initiated by Company for the transfer of funds, credit or stored value to another User;
    4. the security, accuracy, legality, appropriateness or any other aspect of the Content or function of any third party’s products or services on our Platform;
    5. responsibility for the underlying transactions involving funds between you and the sender/recipient of a payment or the actions or identity of any transfer recipient or sender.
  6. You should routinely check the Account Balance section of your Account to ensure that there has been no unauthorised use of your Account. If you suspect any unauthorised activity you must change your password immediately and contact the Grievance Officer at care@gujjuplay.com.
  7. Please also contact us immediately if your mobile or computer device through which you access the Platform has been lost, stolen or compromised in any way or someone has used or may use your mobile or computer device or credentials without your authorisation or if you become aware of any unauthorised use of your Account.
  8. You should only transact with a third party product or service that you know. While the Platform may provide a link between the sender and the recipient of cash or credit balance(s) all payment transactions or any communications/offers are carried out through the Platform are solely between the sender and recipient of the payment and is not a party to and will not be responsible for any disputes, chargebacks or reversals arising pursuant to payment transactions solicited or initiated by and between Users.
  9. Please note that we can terminate or suspend your Account and all associated accounts, institute fraud prevention measures such as access restrictions, transaction velocity restrictions etc., without prior notice to prevent unauthorised use of our Platform. You must co-operate with us in any investigation and use any fraud prevention measures we prescribe, and you agree that we will not be liable to you or any third party for any block, suspension, cancellations, or termination of your use of an Account owing to such measures.
  10. You are hereby informed that any and all information associated with any fraudulent transaction may be shared by Company (with or without demand) with the Government of India or any agency thereof, for the purpose of verification of the identity of User, or for prevention, detection, investigation, prosecution, and punishment.

Platform Fee Information

a) GujjuPlay charges a Platform Fee from the User(s), for making available its e-platform where various games of skill & other content are available and providing the service to the Users to participate in those games of skill or consume the content as offered.

b) The Platform Fee may be a fixed percentage of the Designated Amount (usually between 0% and 33%) s well as an additional component that may be leviable at the time of withdrawal, as Platform Maintenance Fee, Monthly Platform Maintenance Fees etc. in lieu of services provided by the GujjuPlay Platform. This Platform Fee shall be levied in the manner provided in these Terms of Use or as may be notified to the user from time to time..

c) GujjuPlay, in accordance with the Terms & Conditions of the Bonus Program and at its sole discretion, may give a Discount in the Platform Fee or any other benefit or reward which will represent free service to the extent of its utilisation by the User on the GujjuPlay platform.

Some examples are as under :-

Platform Fee Examples (non-exhaustive)

Tournaments 

For each user who joins a cash tournament, GujjuPlay Platform Fee is calculated as (1- Total Cash prize offered/(open slots x Designated Amount)) * Designated Amount

For example, in a 5 player tournament with Designated Amount of ??200, and the total cash prizes on offer is ??850. 

The GujjuPlay Platform Fee collected out of each user who is registering with ?? 100 will be equal to (1 – ??450/(??100 x 5)) * ??100 = ??10

The same calculation applies to tournaments hosted by Users, Pooled tournaments or Non-Guaranteed tournaments.

Pooled Tournaments =  Tournaments where the Total winnings on offer increases with the number of slots filled in the tournament. However, the Platform Fee on each registration remains constant for any number of slots filled.

Non-Guaranteed Tournaments = Tournaments which get cancelled and all Designated Amount paid shall be refunded if the minimum number of users required did not join the tournament

Points rummy

GujjuPlay Platform Fee for each table is equal to sum of Rake % * Points Given * point value of the table by each of the players barring the winner.

Rake % varies across points rummy tables. It can be found when tapped on the info button at the top right of each table.

For example, in a 0.1 point value lobby with a rake % of 12%, in a round if 5 players were playing and one player won. Say each of the 4 players who lost gave 25 points each.

Then the total Platform Fee = 12% * 25*4 * 0.1 = RS.1.2

Pool Rummy

For example, in a pool rummy game of RS. 100 entry and 5 people have played it. Let’s say the Rake % for this table is 12%. Then in the current example, GujjuPlay Platform Fee will be calculated as 12%* 100*5 = Rs.60

The Rake % varies from table to table and from time to time. You can check the value by taking on the info icon at the top right of each table.

Poker

GujjuPlay Platform Fee for each Poker Lobby is calculated based on the amount that is put in the pot * Rake% for the table.

Rake % vary for each price point and also depends on the number of players in the hand.
For example – Rake % is at 4%* if only 2 people are playing in a hand in the 0.1/0.2 lobby. and is at 5%* is more than 2 people are playing in the hand.

if 3 players are playing a hand in the 0.1/0.2 lobby and the pot value becomes rs 10 then an amount of (10*0.05) = 50 paisa will be collected as a Platform Fee.

Each table has a pre-defined max limit of the Platform Fee that will be collected in each hand.

Information for both the rake% and the max limit on Platform Fee can be found by pressing the “i”(information button) on the top right side of the poker table.

As you play in higher lobbies the rake % and max Platform Fee that can be collected on the pot value and big blind relatively reduce.

Platform Fee at withdrawal

A component of the Platform fee may also be levied at the stage of withdrawal of Winnings at a game level or a platform level. This Platform fee at withdrawal may vary as per the offers being offered by GujjuPlay at any given time, and shall be informed to the Users prior to initiation of withdrawal at the game level or at the platform level.

GujjuPlay may allow upfront discount on the Platform Fee applicable at withdrawal in lieu of the accumulated XPs, as per the conversion ratio GujjuPlay may decide and communicate to the Users from time to time for each withdrawal at the game or platform level.

Participation in contest

1. The Users may use the Platform to participate in a variety of Contests available on the Platform. 

2. In order to participate in a Contest, each User may be required to pay a Designated Amount to the Platform which is deducted from the Balance available in the Account of the User. The payment of the Designated Amount that Users make to participate in the Contest(s) is inclusive of the Platform fee for access to the GujjuPlay Services charged by Us and User’s contribution towards Prize Money Pool.

3. Each Contest has a pre-determined limit on the number of Users that can participate and a specified time before which entries must be made. A Contest is deemed to be a valid Contest on the Platform, only if the requisite number of Users register for the Contest before the prescribed entry time.  

4. Any amount received by GujjuPlay as Designated Amount for participation in a Contest shall be non-refundable, except in the event that a Contest has been cancelled. 

5. Contests shall be announced by the GujjuPlay from time to time in any manner that is convenient to the Company, and GujjuPlay reserves the right to extend the participation and time limit for registration, cancel any Contest, and modify any terms, all with due notice to the Users of the Platform.

Winnings

a) Awards for all Contests shall be pre-declared at the time of registration in the specific rules applicable to such Contest. Awards may be in the form of GujjuPlay Tokens, cash or promotional gifts (“Winnings“). We may also distribute a part or whole of the Winnings for a particular Content in your GujjuPlay Wallet as ‘Deposit Cash’.

b) Users are eligible to withdraw only Winnings from his/her Account to his/her respective bank/wallet account once it is validated and KYC (Know Your Customer) verified.

i. Please ensure Your bank account / UPI ID are active, failing which, We will be unable to process the withdrawal; and

ii. In case of withdrawal through a bank account or UPI, please ensure that the name on Your KYC document matches / is the same as the name of the account holder submitted for withdrawing Winnings. In the event the name on the KYC document does not match with the account holder’s name, the same shall be considered invalid. In such an event, You may retry adding your bank account details / UPI ID to ensure the name matches with the name on your KYC document.

c) KYC verification is mandatory as a proof of identity for making withdrawals from Your Account to Your bank/wallet account. KYC verification may be done through the Platform by providing certain details: (i) photograph of a valid government ID (Aadhaar Card, PAN Card etc.); and (ii) other User Details.

If you opt to provide your Aadhar card / Number for completion of KYC, you hereby: (i) Understand and agree that your Aadhar has been submitted only for completion of Your KYC verification; and (ii) You authorise Us to temporarily access Your Aadhar card and You understand that We will not be storing Your Aadhar number unless as prescribed by law.

d) GujjuPlay does not issue receipts for entries in the Contests. The entries are accounted within the Account on the Platform. It is the responsibility of the Users to ensure that the entries are accurate and the Winnings are duly credited to his Account.

e) Tax/levies/duty etc., as applicable on prizes (in cash or otherwise), shall be shall be borne by the User. With effect from 01 April 2023, in compliance with updates in applicable law, TDS of 30% shall be deducted at the time of withdrawal on positive “net winnings” in a given financial year OR  if there have been no withdrawals, as per closing balance at the end of the financial year. Financial year shall be calculated from 01 April to 31 March. Net winnings shall be calculated as follows:

Net winnings = [Cumulative withdrawals in the FY – (Cumulative deposits in the ongoing FY + Net winnings which have already been subjected to TDS during the ongoing financial year + Opening deposit balance as of 1st April 00:00)]

Net winnings shall also be adjusted to account for the following amounts: winning balance for the previous financial year (on which TDS is already deducted)

 Return, Refund and Cancellation

a) In the event, that there is an error in the Services provided by us, we may refund the Designated Amount paid, provided the reasons are genuine and proved after investigation by GujjuPlay.

b) Please read the rules of each Mobile Game and Contest before participating.

c) We do not cancel registrations once entered, however, in case of exceptional circumstances wherein the fault may lie with the payment gateway or from Our side, We will cancel your participation on request and refund the Designated Amount to You within a reasonable amount of time.

d) In case we cancel your participation in any Mobile Game or Contest as a result of this, We  will return Your Designated Amount to You within a reasonable amount of time for You to redeem the same by playing other Contests on GujjuPlay.

e) We will try Our best to create the best user experience for You. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payments made through a payment gateway, payment refunds will be made to the same account.

A) Users must use any money in their Account within 365 days. GujjuPlay shall have the right to directly forfeit any such unused amount after 365 (three hundred and sixty five) days with effect from 01 April 2023 (“Effective Date”) in accordance with the below mentioned terms.  GujjuPlay does not permit any cash withdrawal against any idle balance lying in any user’s GujjuPlay account except in accordance with applicable law

B. Platform Maintenance Fees (“Maintenance Fees”)

As on Effective Date set out above, if a User’s Account is lying dormant for a period of 365 days, GujjuPlay shall charge an additional Platform Maintenance Fees towards maintenance costs of the Platform to such User which shall be computed as follows:

i) For Deposit Account: The entire amount lying in the Deposit Account which shall be inclusive of any indirect taxes.

ii) For Winnings Account: GujjuPlay will charge a upfront freezing fee (“Upfront Fee”) of INR X for all inactive accounts. X will be equal to the amount lying in the Winnings wallet of such inactive account subject to a maximum cap of INR 100. Amount X shall be inclusive of any applicable taxes.

This Platform Maintenance Fee is for defraying the technical costs involved in such freezing, holding any amounts in escrow for users etc and GujjuPlay shall not be required to provide any warning before charging the Account Maintenance Fees. GujjuPlay shall however issue a tax invoice to the User while charging the Account Maintenance Fees to such User.

In case, the User’s Account continues to be dormant beyond a period of 365 days, GujjuPlay also reserves the right to charge an additional Platform Fee in the form of monthly maintenance fees (“Monthly Platform Maintenance Fee”) which shall be charged on the balance remaining in the Winnings Account of the User after deduction of the Upfront Fee (“Balance”). The Monthly Platform Maintenance Fee shall be charged in monthly arrears starting 30 (thirty) days after the completion of 365 (three hundred and sixty-five) days of dormancy. The Monthly Platform Maintenance Fee shall be equal to 8.33% of Balance and shall be inclusive of any applicable taxes. GujjuPlay Platform shall not be required to give any further warning or notification to the User before charging the GujjuPlay Platform Maintenance Fee.

The User shall incur this Monthly Platform Maintenance Fee until his / her account is re-verified by GujjuPlay and unfrozen.

The User can unfreeze his / her account simply by logging in to his / her account and re-submitting KYC documents required by GujjuPlay for re-verification of the account.

The User acknowledges and agrees that this measure is designed to prevent fraud / identity theft and is required to protect the User’s information and account. The Monthly Platform Maintenance Fee is for defraying the technical and manpower costs involved in re-verification of the User’s account, holding and processing of Deposits / Winning amounts etc.

In case, the User does not unfreeze his account before the Balance becomes nil, the User’s account will be permanently blocked. The User will no longer be able to access this account and information associated with this account, however, this would not prevent the User from creating a new account on GujjuPlay by following the process listed in this Terms of Use.

Bonus Program- Terms & Conditions

1. As part of its Business Promotion strategy, GujjuPlay may run a Bonus Coin Promotion which is a Discount Program whereby the User is allowed to accumulate discount eligibility points (referred to as ‘Bonus Coin’) in a separate wallet referred to as ‘Bonus Wallet’.

2. Such Bonus Coins are granted as per various business promotion strategies that may be run by GujjuPlay from time to time.

3. The Bonus Coins are subject to control by GujjuPlay and the Company is free to put such restrictions on its availability, utilisation, inherent discount benefits, time validity, etc. as it may decided from time to time.

4. GujjuPlay may allow upfront Cash Discount from the Platform Fee in lieu of the accumulated Bonus Coins in accordance with the conversion ratio as the Company may be decided from time to time for each Contest.

5. All Bonus Coins credited in the User account shall be valid for a period of 7 days from the date of credit. If the Bonus Coins are not utilised by the User over a period of 7 days or if the User is inactive on GujjuPlay for a period of 7 days, unutilised Bonus Coins shall be automatically expired by GujjuPlay

6. In the event of termination or blocking of a User’s account, any Bonus Coins granted to the user until such time shall expire immediately and the User shall not have any right or claim in respect of the Bonus Coins.

GujjuPlay Cards

1. GujjuPlay Cards is a feature in which the user needs to collect cards by doing certain tasks such as depositing money and playing games and then form sets and redeem them for real cash.

2. If a user collects all 9 cards and redeem them, he/she wins Rs 500 and enters the lucky draw contest where 3 random users are selected and a prize money of 9 lakhs is given out in total, split across the users at GujjuPlay’s discretion.

3. Post the winner announcements, GujjuPlay will try to contact the winners for 3 working days. If any of the winner(s) is not contactable, they shall be replaced with new winner(s) for that rank.

4. If the announced winner gets blocked before contacting, a new winner will be announced.

5. Winners would have to submit their own PAN and bank account details mandatorily. Submitting details of someone else’s bank account will result in cancellation of the prize money.

6. Once the winners have given their details, it can take a maximum of 15 days to get the money credited into their account.

7. GujjuPlay reserves the right to modify the amount given out to winners anytime, without giving prior notice.

8. GujjuPlay will credit the money directly into the bank account of the winners and not the GujjuPlay wallet.

Mobile Games

1. The Platform is operated and designed to provide You an in-app browsing experience through an embedded browser. The Platform is per se a platform which offers Services and hosts Mobile Games by Third Party Game Developers. The Platform does not host, display or transmit any content owned by third parties on its servers, unless We either have a license or are not prohibited under the Applicable Laws, to do the same.

2. The Mobile Games will have their own rules and code of conduct (“Game Rules”) which shall be adhered to by all Users at all times.  

3. When You play a Mobile Game, You agree and acknowledge that the Platform does not create and/or broadcast any content on its own accord and GujjuPlay is not responsible or liable for the content or accuracy of the Mobile Game, including copyrights, that may be accessed by You through the Platform.

Games of skill

1. The Mobile Games hosted by GujjuPlay on the Platform are all Games of Skill (defined below). Different Mobile Games will reward different skills, but each game will reward certain skills, such as knowledge of the game, familiarity with rules, experience, reflexes, experience, practice, hand-eye coordination etc. Certain games may have pre-determined outcomes (Sudoku, Crosswords, Brick Breaker), which are achievable by the Users using their skills to play the games.

2. Users must note that all Mobile Games available on the Platform are games where the success or/and performance of the Users depends predominantly upon their superior knowledge, training, attention, experience and adroitness (“Games of Skill”) in playing the game. ‘Games of Skill’, under Indian law, are excluded from the ambit of gambling legislations including, the Public Gambling Act of 1867 and other state enactments except in the Restricted States. 

3. Hence, the individuals residing in the Restricted States should not participate in any Contest or Mobile Games offered on the Platform. Any participation by such individuals shall be at their sole risk and discretion and GujjuPlay shall not be liable to refund or reimburse any injury or damages suffered by such individuals.

4. GujjuPlay reserves the right to monitor all activities from the User’s Account on the Platform. If any User participates in any Contest or Mobile Games in violation of any central and/or state law(s) in India, GujjuPlay reserves the right to cooperate with law enforcement agencies of the relevant state and report such participation or/and suspicious activity along with all relevant details of the concerned User. The users based out of Restricted States that are not permitted under applicable Laws to participate in specific or all games hosted on the Platform and shall not b